This Refund Policy describes our general policies regarding the handling of refunds and does not serve as a legal rule, nor is it endorsed by professionals. It lays the groundwork for any decision made based on requests. Any point listed here may be a reason to initiate a refund.

Possible Reasons

The reasons mentioned below are those that allow for the initiation of a full or partial refund:

• An unauthorized transaction was made and it affected you financially.
• Any situation where you do not receive the service successfully or cannot access premium features.

All the above reasons require the submission of applicable proof to be considered for a refund request.

Unacceptable Situations

The following are situations where no refund will be initiated:

• Any situation where you forgot to cancel your existing subscription.
• Any other unreasonable and non-debatable reason.

Please note that we cannot accept inquiries in the above cases for financial reasons.

Important Notes

To successfully reach an agreement, please remember to act with patience and kindness.

Initiating a chargeback through the payment processor will not work in your favor! In most cases, we can dispute such cases to maintain our rights. Without prior contact with the TicketGG team, you may end up being excluded from using our services.

By remaining friendly and polite, your refund may be processed regardless of whether the above points apply or not.

Contact Us

If you believe your situation is eligible for a refund, you can contact us via our email address: [email protected]