This Refund Policy describes our general policies regarding the handling of refunds and does not serve as a legal rule, nor is it endorsed by professionals. It sets the grounds for any decision made based on requests. Any point listed here may be a reason to initiate a refund.

Potential Reasons

The reasons listed below are grounds for initiating a full or partial refund:

• An unauthorized transaction was made that affected you financially.
• Any situation where you did not successfully receive the service or could not access Premium features.

All reasons listed above require viable proof to be considered for a refund request.

Unacceptable Situations

The following are situations where no refund will be initiated:

• Any situation where you forgot to cancel your existing subscription.
• Any other unreasonable or non-negotiable reason.

Please note that we cannot accept inquiries in the cases mentioned above for financial reasons.

Important Notes

To reach an agreement successfully, please remember to act patiently and politely.

Initiating a chargeback through the payment processor will not work in your favor! In most cases, we contest such cases to preserve our rights. Without prior contact with the TicketGG team, you may end up banned from using our services.

By remaining friendly and polite, your refund may be processed regardless of whether the points above apply or not.

Contact Us

If you believe your situation warrants a refund, you can contact us via our email address: info@ticketgg.com