This refund policy describes our general policies regarding handling refunds in general and does not serve as a legal basis, nor is it endorsed by professionals. It lays the groundwork for any decision made based on requests. Any point listed here may be a reason to initiate allowing any refund.

Possible Reasons

The reasons listed below are those that allow for a full or partial refund to be initiated:

• An unauthorized transaction was made and it affected you financially.
• Any situation where you do not receive the service successfully or cannot access the premium features.

All of the above reasons require the submission of applicable proof to be considered for a refund request.

Unacceptable Situations

The following are situations where no refund will be initiated:

• Any situation where you forgot to cancel your current subscription.
• Any other unreasonable and non-debatable reason.

Please note that we cannot accept inquiries in the above cases for financial reasons.

Important Notes

To reach a successful agreement, please remember to act with patience and kindness.

Initiating a chargeback through the payment processor will not work in your favor! In most cases, we can dispute such cases to protect our rights. Without prior communication with the TicketGG team, you may end up being excluded from using our services.

By remaining friendly and polite, your refund may be processed regardless of whether the above points apply or not.

Contact Us

If you believe your situation is eligible for a refund, you can contact us via our email address: info@ticketgg.com